<![CDATA[<p><!--030-->Your Host PC Is Offline</p><p><?xml version="1.0" encoding="utf-8"?>
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<h2 class="h2pagebreak"><a name="kanchor110"></a>Your Host PC is Offline</h2>
<p class="Procedure">What is Offline?</p>
<p>If you log in to your GoToMyPC account and see that the <span style="font-style: italic;">My
Computers</span> page is showing that one of your PCs is <i>Offline</i>, then
one of three conditions, or a combination of conditions, may exist. The
three conditions are:</p>
<ul style="list-style: disc;" type="disc">
<li value="1">The host PC is powered off or in sleep mode</li>
<li value="2">The host PC is not connected to the Internet</li>
<li value="3">The GoToMyPC host software is not running</li>
</ul>
<p class="Procedure">How do I make a PC available?</p>
<p>To make an Offline PC available for remote access, you will need to
be at the PC and ensure that the following conditions are met:</p>
<ul style="list-style: disc;" type="disc">
<li value="1">The host PC is turned ON (you do not need to be logged in and the for security reasons the computer should be locked) </li>
<li value="2">The host PC is connected to the Internet with
a live Internet connection</li>
<li value="3">The GoToMyPC host PC software is running</li>
</ul>
<p class="Procedure">
<img src="/FileManagement/Download/6738f7049ec948d09c046aa66763e6f6" style="border: none;float: none;width: 7px;height: 13px;border-style: none;border-style: none;" width="7" height="13" border="0" /> <span style="font-weight: bold;">To start the GoToMyPC
service</span></p>
<ul style="list-style: disc;" type="disc">
<li value="1">From the taskbar, choose <span style="font-weight: bold;">Start</span>,
<span style="font-weight: bold;">Programs</span>, <span style="font-weight: bold;">Citrix</span>
and then <span style="font-weight: bold;">GoToMyPC</span></li>
</ul>
<p> </p>
<p style="font-size: 8pt;background-color: #efffdb;"><span style="font-weight: bold;">Note:</span>
If GoToMyPC is running, you will see the <img src="/FileManagement/Download/cffb2a11dc1c44a0820e9f9993563c08" style="border: none;width: 18px;height: 18px;float: none;border-style: none;border-style: none;" width="18" height="18" border="0" />  icon
in the system tray.</p>
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