GoToMyPC - Support Center

<p>Update Your Credit Card and other Billing Information </p><p><?xml version="1.0" encoding="utf-8"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <link href="/FileManagement/Download/0598a308830f49b785228f1614bc5049" rel="stylesheet" type="text/css" /> <script src="../SkinSupport/MadCapAll.js" type="text/javascript"> </script> <h2 class="h2pagebreak">Update Your Credit Card and other Billing Information<MadCap:conditionalText MadCap:conditions="Primary.ScreenOnly"> <br />(GoToMyPC and GoToMyPC Pro)</MadCap:conditionalText></h2> <p>GoToMyPC and GoToMyPC Pro users can update their credit card and billing information <span style="color: #ff0000;">(a)</span> very easily by logging in at <a href="https://www.gotomypc.com/" target="_blank">www.gotomypc.com</a> and selecting the <i>Billing Info</i> link from the expanded <i><a href="KBAnswer.asp?questionID=4198" target="_self">My Account</a></i> menu in the left navigation pane. </p> <p class="Note"><b>Note:</b> GoToMyPC Corporate customers should contact their account manger for account and billing related questions. </p> <p class="Note"><b>Note:</b>On-line credit card payments are processed over our secure server. </p> <p class="Procedure">Expense GoToMyPC?</p> <p>If you plan to expense your GoToMyPC service then select the option to include your additional business information <span style="color: #ff0000;">(b)</span>. </p> <p class="Procedure">Subscription Options</p> <p>With Subscription options you can decide what will happen with your GoToMyPC account after the current plan expires <span style="color: #ff0000;">(c)</span>. </p> <p class="Procedure">To cancel Your Service</p> <p>To cancel your account please log in at www.gotomypc.com. Select <i>My Account</i> and update your subscription options on the Billing Infrmation page. . <MadCap:conditionalText MadCap:conditions="Primary.ScreenOnly">You can also <a href="http://www.citrixonline.com/icare_g2_contact.tmpl" target="_blank">contact Customer Service</a> to cancel your account.</MadCap:conditionalText></p> <p>Because GoToMyPC is a pre-paid service, your service will continue until the end of your current paid subscription period. At that time, your plan will be discontinued and will not renew again.</p> <p style="text-align: center;"> <img src="/FileManagement/Download/ef12cd6dde95444d83471edff8841a90" /> </p> <script type="text/javascript" src="../SkinSupport/MadCapBodyEnd.js"> </script> </p><h3>Alternate Questions/Keywords</h3><p>update, invoice, statement, charges, credit card, pro rate, cancel, quit, end, expire, new card, different, more, reduce, combine, expire, new information, confirm, declined, downgrade, password, plan, reactivate, verify, bill, billing, </p>